Last Updated: 17 February 2026

1. Introduction

The Compass Group (“TCG”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, process, store, and protect personal data when you:

  • Visit our website (www.tcg-ltd.com)

  • Engage with us for wealth management, corporate finance, corporate services, or payment facilitation

  • Communicate with us by email, telephone, or digital platforms

  • Enter into a client or prospective client relationship

This Policy applies to all affiliated entities within The Compass Group that process personal data in connection with services described on this website.

2. Data Controller

For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (“UK GDPR”) and the EU General Data Protection Regulation (“EU GDPR”), the relevant TCG entity providing services to you will act as the Data Controller.

Where multiple group entities are involved, personal data may be shared internally within The Compass Group under appropriate safeguards.

Contact details for the relevant entity can be found in our Regulatory Disclosure page.

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

A. Identity Data

  • Full name

  • Date of birth

  • Nationality

  • Passport or identification information

B. Contact Data

  • Email address

  • Telephone number

  • Residential and correspondence address

C. Financial Data

  • Bank account details

  • Investment portfolio information

  • Source of funds / source of wealth information

  • Tax identification numbers

D. Corporate Data

  • Shareholding information

  • Directorship details

  • Corporate structure information

E. Technical Data

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookie identifiers

F. Compliance Data

  • Anti-money laundering documentation

  • KYC documentation

  • Sanctions screening results

We do not knowingly collect data from individuals under 18 years of age.

4. How We Collect Data

We collect personal data:

  • Directly from you

  • From professional advisers

  • Through onboarding documentation

  • Via website forms

  • Through cookies and analytics tools

  • From publicly available sources

  • From third-party compliance providers

5. Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual Necessity

To perform a contract or take steps prior to entering into a contract.

Legal Obligation

To comply with regulatory requirements, including anti-money laundering and financial services regulations.

Legitimate Interests

To operate, improve, and protect our business, provided such interests do not override your rights.

Consent

Where required (e.g., marketing communications or non-essential cookies).

6. How We Use Personal Data

We use personal data to:

  • Provide wealth management and advisory services

  • Facilitate corporate structuring and administration

  • Conduct regulatory compliance checks

  • Process and monitor transactions

  • Communicate with clients and prospective clients

  • Improve website functionality

  • Protect against fraud and financial crime

  • Comply with legal and regulatory obligations

We do not sell personal data.

7. International Transfers

As a cross-border financial services group, personal data may be transferred between entities within The Compass Group and to trusted third-party service providers located outside the UK or EEA.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Binding contractual arrangements

  • Regulatory-approved transfer mechanisms

8. Data Sharing

We may share personal data with:

  • Regulated financial institutions

  • Custodians and banking partners

  • Legal and tax advisers

  • Compliance and AML providers

  • Regulatory authorities

  • Technology and hosting providers

All third parties are required to maintain appropriate security and confidentiality standards.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations

  • Meet regulatory requirements

  • Comply with statutory retention periods

  • Resolve disputes

In financial services, retention periods may extend for several years following termination of a relationship.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Encryption

  • Access controls

  • Secure hosting infrastructure

  • Restricted internal access

  • Regular security reviews

However, no transmission over the internet can be guaranteed to be completely secure.

11. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (subject to legal obligations)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the details below.

12. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyse website traffic

  • Monitor performance

  • Enhance security

Full details are set out in our separate Cookies Policy.

13. Marketing Communications

We may send marketing communications where:

  • You have provided consent, or

  • We have a legitimate interest and you have not opted out

You may unsubscribe at any time via the link in communications or by contacting us directly.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

16. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

The Compass Group
Email: admin@tcg-ltd.com

If you are located in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.